Terms and conditions
The following terms and conditions (“Terms”) form a binding contractual agreement between you, the customer of Willie Weston
(“you”, “your”) and Willie Weston: Designs by First Nations Artists Pty Ltd (ABN 76 697 453 955) (“we”, “us”, “our”, “Willie Weston”).
By purchasing goods or services from Willie Weston, you agree to be legally bound by these Terms, as amended from time to time.
We reserve the right to modify any part of these Terms at any time.
Prices
All transactions are processed in Australian Dollars (AUD). Trade sales exclude a Goods and Services Tax (GST), and retail sales include GST. All prices set out in price lists, provided over email or phone to you by Willie Weston are subject to change without notice, including the offering of discounts or higher prices. The price provided to you by Willie Weston will be valid for thirty (30) days.
Lead times
Most Willie Weston fabrics and wallpapers are made to order. Fabric orders are usually fulfilled within three to five (3-5) weeks, however please allow a maximum of six (6) weeks lead time. Wallpaper orders are usually fulfilled within two to four (2-4) weeks, however please allow a maximum of five (5) weeks lead time. To the maximum extent permitted by law, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery or delay.
Order processing and payment
To place an order email sales@willieweston.com. A confirmation email with an invoice will then be sent to you. This invoice must be reviewed and Willie Weston notified of any adjustments. This document supersedes all prior correspondence in relation to your order (verbal, written, graphic or otherwise). Payment of this invoice must be paid in full prior to production commencing. Once your order has been fulfilled you will receive a second email confirming it has been dispatched. Payments may be made via electronic bank transfer or credit card via third party payment processing platform Stripe.
Willie Weston makes every effort to ensure all transactions are secure. All orders are processed over guaranteed secure industry standard SSL (Secure Sockets Layer) Certificate encryption technology to ensure credit card data is safe and secure. Willie Weston will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.
You acknowledge that:
a) all details you provide to Willie Weston are true and accurate, that you are an authorised user of the credit card used to place your order and that there are sufficient funds to cover the cost of the goods; and
b) foreign exchange rates may fluctuate and that all charges are subject to such changes.
Changes to orders and order cancellation
Once your order has been submitted to Willie Weston, any request for subsequent changes must be sent in writing. Variations and changes to orders after payment has been made cannot be guaranteed and shall be at Willie Weston’s sole discretion. Any variation agreed to by Willie Weston may incur additional costs, which shall be notified to you. Cancellations must be sent in writing and if requested after payment has been made will incur a cancellation fee of 50% of total order value.
Minimum order quantities
Willie Weston requires a minimum of five (5) metres per fabric / wallpaper type, per order, or two (2) metres with a small order fee
(subject to change).
Shipping costs
Willie Weston fabrics and wallpapers can be shipped worldwide. Product prices not include shipping costs - shipping costs are at your expense and will be listed on your invoice. International orders may be subject to customs fees, import duties and taxes, and these charges are your responsibility. We cannot guarantee international delivery times and international orders may be subject to customs clearance delays.
Delivery
If access to your specified delivery address will be difficult for the person delivering (e.g. stairs, lift, steep driveway, etc.), please provide us with written details when placing your order. Please note, we cannot guarantee delivery times. If your order does not arrive within a reasonable time please contact Willie Weston.
Title and risk
Title and risk in the goods shall pass to you upon payment and dispatch of the order. Willie Weston shall not be responsible whatsoever (howsoever caused) for any damage or loss caused to the goods after title and risk has passed to you.
Inspection of goods and returns
You must inspect all goods upon delivery and notify Willie Weston in writing within 48 hours of receipt of any damage to the goods delivered. Where goods are delivered to third parties, it is your responsibility to check the order has been supplied to your satisfaction. Any failure to notify Willie Weston within the timeframe specified shall be deemed acceptance by you that the product is free from any damage whatsoever. Returned goods shall be subject to inspection by Willie Weston to verify such damage prior to any replacement or credits being granted. To the extent allowed under law, no refunds will be provided for any defective goods that can be reasonably rectified by Willie Weston. If a replacement is required, there may be a wait period of up to four (4) weeks.
In the unlikely event that you receive a product that you consider to be faulty, you must notify us in writing within seven (7) days of receipt and we will arrange for return postage or collection at our cost. Returned products shall be subject to inspection by Willie Weston prior to any exchanges or credits being granted. To the extent allowed under law, no refunds will be provided for any defective products that can be reasonably rectified. If a product replacement is required, there may be a wait period of up to four (4) weeks.
Please choose carefully before placing an order. We do not offer refunds for change of mind or wrong selection including for customised products.
If any legislation operates to prohibit or restrict the exclusion, restriction or modification of any implied warranties, conditions or obligations, then to the full extent permitted by law, Willie Weston limits its liability in respect of any such claim to, at its option:
a) the replacement of the goods or the supply of equivalent goods;
b) the repair of the goods;
c) the payment of the cost of repairing the goods, or replacing the goods or of acquiring equivalent goods.
Quotations
Quotations including those for customised goods (i.e. goods with specifications different to those advertised by Willie Weston) are valid for 30 days barring errors or omissions. An additional freight component may be charged for delivery of ordered goods.
Product appearance
Willie Weston makes every effort to ensure its products are displayed as accurately as possible on the Website and all printed and electronic material. However, the actual colour of products may be different to how they appear on your screen or in print. We cannot guarantee that the display of any colour on your screen or in print will exactly reflect the colour of the goods on delivery. We print our fabrics with the latest digital technology and are confident the colour accuracy between batches is very high. However as with any type of printing batches may differ slightly from a sample or from previous batches. We do not guarantee 100% colour accuracy between different print batches.
Product specifications
All drawings, dimensions, samples and specifications are intended as a guide only. Willie Weston reserves the right to change, alter or modify the design, dimensions, construction or costing of any product at any time without prior written notice.
Design modifications
Product modifications outside the standard specifications may be possible. Please make all modification requests via email. All modification requests are subject to Willie Weston’s approval. Additional lead times and surcharges will apply.
Proper use
It is imperative that you follow all care and maintenance instructions provided by Willie Weston for the safe use and longevity of your goods. Willie Weston cannot offer refunds, replacement or free repair for goods that are damaged through misuse, including by failure to follow care or maintenance instructions.
Intellectual property
You acknowledge that all intellectual property (whether registered or unregistered) including copyright, designs, techniques, methods of manufacture, photographs, trade marks, registered designs, specifications and/or other information relating to Willie Weston products shall vest at all times with Willie Weston and/or its licensors. You further acknowledge that the intellectual property rights in all Willie Weston content made available to you via any printed or electronic material remain the property of Willie Weston and/or its licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of intellectual property or content owned by Willie Weston, without the prior consent of Willie Weston.
Notwithstanding anything to the contrary, should you wish to create your own images of any Willie Weston product for promotional purposes, Willie Weston reserves the right of approval over use of such images. Otherwise Willie Weston will supply images for promotional use, upon request. In all instances where you promote or offer any Willie Weston product in any printed or electronic material, you must include the brand name “Willie Weston” alongside any description or image of the product.
Indigenous Cultural and Intellectual Property (ICIP)
Willie Weston designs are based on original artworks by First Nations artists. They may embody traditional knowledge of the artist’s community. Through best practice legal agreements, Willie Weston has been authorised by the artists and / or their representatives (if deceased) to adapt and reproduce these artworks on our fabrics, wallpapers and other interior products. Dealing with any part of the design for any purpose that has not been authorised by the artist is a serious breach of customary laws of First Nations communities and may also breach the Copyright Act 1968 (Cth).
Indemnity
You hereby agree to indemnify and hold Willie Weston, its officers, employees, contractors, agents, affiliates, successors, assigns, suppliers and licensors harmless against any claims, actions, proceedings and suits and all related liabilities, losses, damages, judgments, settlements, penalties, fines, costs and expenses (including legal expenses) arising out of:
a) your misuse of any Willie Weston products;
b) your breach or alleged breach of this Agreement;
c) your infringement of any law, rule, regulation or rights of others in connection with your use of Willie Weston products; or
d) your use or disclosure of another person’s personal information including any financial or billing information which you are not authorised to use or disclose.
Governing law
This Agreement shall be governed and construed in accordance with the laws of the State of Victoria, Australia and you irrevocably submit to the non-exclusive jurisdiction of the Courts of such State in resolving any disputes.
Privacy policy
Willie Weston is committed to protecting you privacy rights and personal information. Please refer to our Privacy Policy to see how information submitted by you is protected and used.
Entire agreement
These Terms constitute the entire agreement between the parties and shall supersede any and all preceding and contemporaneous agreements between you and Willie Weston.
For any additional questions, please email Willie Weston on sales@willieweston.com